SYSTEM 07

Hospitality & Guest

For restaurants, banquets, homestays and boutique stays.

FLOWCHART

From guest interest to return visit.

01Discover
02Trust
03Reserve
04Experience
05Review
06Return
Example: A banquet enquiry records the date, guest count and occasion, then receives an availability response and follow-up instead of waiting in an inbox.

TOOLS

Tools selected after discovery.

WAWhatsApp
GGoogle
✉Email
✓Booking
↗Workflow
↗Analytics

PACKAGES

Five USPs per package.

Foundation

  • Guest enquiry path
  • Clear stay/dining pages
  • Organised reservation view
  • Confirmation templates
  • Team handover process

Growth

  • Reservation journey
  • Guest preference fields
  • Pre-arrival reminders
  • Feedback/repeat journey
  • Source reporting

Enterprise

  • Multi-property mapping
  • Custom guest stages
  • Consent-based retention
  • Integration review
  • Training/support scope